Proficiency

Work History

Double Dex, LLC (11/2018 - Present)

Sales Specialist, Graphic Designer, PHotographer

Create, optimize, and maintain product listings on Amazon, BigCommerce, Craigslist, eBay, Newegg, Overstock, and Walmart, through writing copy, product descriptions, product photography, and keywords. Develop specific product lines, including creating a new revenue stream for faulty/damaged parts.

Design responsibilities include designing a variety of internal print and digital graphics such as workplace signs and in-house Inventory Management Software icons, and a variety of external print and digital marketing material such as website assets, promotional graphics, photography, package inserts, flyers, and promotional merchandise. Product Photography and image retouching.

Manage company web blog and social media pages, including Facebook, Instagram, Twitter, and Google. Provided copywriting, short form, and long form content for website, social media, and online marketing. Work in-person with clients and customers; maintain front desk as customer in-take/reception and serve as a point of contact for clients, customers, and vendors.

Receives direction from CEO/Business Owner and Operations Manager, and works directly with all departments.

Massive, LLC (12/2013 - 02/2017)

Graphics Production Designer, Junior Merchandiser, E-Commerce Manager

     Responsibilities included invoicing through Amazon, Brandboom, Shopify, and Squarespace (as well as processing, validation, and review); manual and automated costing calculations for various departments; generating inventory, marketing, and sales reports using internal systems; customer account management via internal systems; coordination of product fulfillment (including receiving, processing, and delivery of orders to clients and customers).

     Design, marketing, and web responsibilities included drafting, coordination, publishing, distribution and management of: content for web, print, and digital (including social media and newsletters), company websites, social media pages, and e-commerce platforms - which increased web traffic, e-commerce sales, engagement, and user-generated content by 100%. Served as a product and lifestyle photographer. Performed user acceptance testing for websites. Marketing strategies implemented were a/b testing,
brand outreach, cross-promotional, micro-blogging, and multi-channel.
Writing responsibilities included copy writing for marketing materials and product descriptions; technical writing for website terms & conditions, policy and procedures, and keyword development.

     Communicated with various levels of staff, clients, partners, vendors, and customers, through phone, email, and in-person, while
enforcing company policy and procedures. Also served as a Customer Support agent via phone, email, and in-person.

     Served as an assistant to Creative Director, Production Manager, and Senior Merchandiser.

California Public Employees' Retirement System (07/2008 - 09/2013)

Student ASsistant, Promoted to Clerk

     Responsibilities included health care market research; assisting with development of health care-related documents, presentations, and reports, analyzing findings for presentations and reports, and compiling federal legislation for staff use. Developed and maintained a physical health research library for health care related documents, literature, and media. Developed spreadsheets and organized health information databases. Assisted with the development and testing of my|CalPERS. Served the Health Policy Research division as a graphic designer.

     Completed work schedules, managed calendars, scheduled meetings, conducted interviews, prepared weekly meeting agendas,transcribed meeting minutes, drafted documents for management review, and compiled staff assignments to create status reports, for the Strategic Services Unit. Sorted and distributed incoming mail. Prepared and/or delivered outgoing mail. Operated, assisted
staff with, and provided troubleshooting for various office equipment including personal computers, Xerox machines, audio-visual technology, hardware, and other internal systems.

Provided support to a team of 15, including 3 Managers, and a division of 200+.

Eight22 Designs (09/2012 - 08/2013)

Executive Assistant, Graphic Designer

     Served as a graphic designer for project proposals, clients, marketing, and brand identity, using Adobe Creative Suite. Corresponded and scheduled meetings with clients, staff, and potential clients via telephone, email, and in-person. Assisted company president with account acquisition, market research, and recorded meeting notes with business partners and potential clients. Provided consultation and participated in group discussions for campaign strategies, client acquisition, and project timelines. Planned social media campaigns for clients. Performed maintenance for various office equipment, personal computers, software, and hardware.

Received direction from CEO/Business Owner.

Awesome Academy (05/2010 - 02/2012)

Design Assistant, Graphic Animator, Social Media Lead

Assistant graphic designer for web and print media. Responsibilities included social media management, brand outreach, and event planning.

Received direction from CEO/Business Owner and Operations Manager.

Academic Background

Bachelor of Science in Media Arts & Animation, earned June 6, 2012 from The Art Institute of California - Sacramento